The answer is that over time, you install programs, create documents, browse the internet, send and receive emails etc. Even with the best housekeeping of your hard disk, it is impossible to keep track of which files you no longer need and these remain on your hard disk, taking up space. Security programs are installed, updated, replaced, superceded - each of which take up space and also conflict with each other trying to manage your computer security.

Most programs you install on your computer now connect to the internet to check for updates every time the computer is switched on. This slows down your computer boot-up time and can severely degrade performance.

Viruses, spyware and adware may also be installed the hard disk without your knowledge. These will adversely affect the performance of your computer by using resources such as memory or your CPU.

The simplest answer is to let us re-install Windows for you. This will restore your computer to the state it was when you first had it.

The speed will be restored and it will be a pleasure to use again.

No. When we re-install Windows, the whole hard drive is backed up to ensure no personal files are lost in the process.

Usually 24 to 48 hours

The cost of a basic windows installation is £70 which involves re-installing Windows and installing hardware drivers. If you have a Recovery disk for your computer, it will also restore any software programs supplied with your system.

If you require any other software or hardware installing, this will be charged at our hourly rate. Please ask for details.